Ya, I sometimes feel like Canada is the only developed country with a more insane banking system than the US. But in reality I think we're both about equally insane, in different ways.
Canada is about 15 years behind the US in terms of banking. (But about 3 years ahead in terms of credit cards, interestingly enough.)
We avoided the mortgage securitization nightmare literally because Canadian banks hadn't gotten around to it yet. If the market crash had taken a year longer before happening, Canadian banks would have been along for the ride.
Although Canadian banks, at least 2 years ago, were unable to issue a VISA debit card linked to my business account. They wanted me to get credit, and appeared to be totally confused as to what a VISA debit card was. When I asked how I could go about registering, say, domain names, or purchasing stuff overseas, they said "Interac". It's almost adorable.
I really don't blame them for being confused about VISA debit cards. They hardly exist in Canada; they were originally a scheme to allow credit card transaction processing fees on debit transactions, and Canada quite reasonably didn't buy in.
The problem is really that Canada's interac system -- which was very advanced for its time -- never reached outside of the country or online, and market share means that you really want your payments to go through the major international card networks. But that's a matter of getting unlucky in backing the wrong horse more than anything else.
In many other countries with domestic card schemes, EMV cards are often co-branded with other domestic schemes to allow the same card to be used internationally. Domestically, low fees are maintained, but internationally the card would still function. This was more or less forbidden in Canada (see item 6):
According to some of my colleagues, these regulations were explicitly made to protect Interac against Visa debit and Maestro which were characterized as domestic schemes from the Visa and MasterCard network.
Because there are no co-branded cards, it also means that Maestro is not really accepted at many POS devices in Canada.
I'm counting credit cards as part of "banking". Financial services would maybe be a better name.
As far as insanity, I mean more little things. I can't speak for most US banks, as I only have accounts at BMO Harris. But for one thing, the statements I get from them are nuts. They list deposits, and withdrawals - the amounts, but not the dates, and not the resulting balance. And then separately they list a record of the balance throughout the month - not the amounts of the changes, but the new balance after each change, along with the date.
So in order to determine wtf actually happened, you have to compare the (potentially long!) list of undated transactions with the changes in balance throughout the month (which you have to calculate yourself) to find out what happened when. I mean... it's seriously like it's intentionally as convoluted as possible.
My statements from BMO Canada on the other hand show a sane account listing with transactions, dates, amounts, and resulting balance.
On the other hand, BMO Harris will mail a physical check (not a cheque! :P ) to anyone in the US for me, for free. Coming from Canadian banking, I was shocked that such a service existed, let alone on regular accounts with no usage fee. It's hilarious that you can do that but you can't send electronic transfers, but it's still extremely convenient, especially when doing business remotely from Canada!
Huh, I didn't know that BMO Harris would mail checks. It could have been useful to me... is that the 'business bill pay' feature I've never figured out on their website?
I agree that the printed statements are weird. I'm guessing this is an American thing? I don't have experience with any other US banks to compare against.
Business bill pay, yes. If you make a payment to an entity that is set up to accept electronic payments they'll do that, but otherwise they'll cut a check.
I'm actually really curious whether other American banks have equally terrible statements, or if it's just them. Anyone?
