That's exactly what I started saying! They always see me on a Linux desktop, too, so it's quite believable and has some truth. Like carlesfe said, it saves sooooo much time. The ridiculous thing is that people think having tech knowledge means we should spend hours solving their problems but they with their skills sure aren't going to spend hours on my transmission, running my retail operation, planning my estate, & so on. Ridiculous the expectation is so common for tech skills.