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Even then, is it really an emergency? What's the consequence of it being down? Death? People being fired?

IME, 90% of emergencies are "such-and-such a manager is going to look a little bad in a spreadsheet next Monday".

That doesn't mean it doesn't need fixing, but we should start being honest with ourselves. Defining P1, P2, etc. is useful.



Well in the case of Amazon, $66,000 per MINUTE. If you want to make a case for money only being money sure. But as far as business is concerned, that is an emergency.




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