True, only consumers get a mandatory two years warranty in the EU. Altough I think they would have a hard time in court not replacing it since it was sold with a defect (they admit its a defect).
Cisco is like Apple in that regard; You pay premium but the service is nowhere near premium.
Wonder how that is applied in New Zealand where the commute guarantees act basically requires sellers to sort problems out within "a reasonable time frame" of sale. It's a fantastic piece of legislation.
The CGA only applies to consumers and not business customers, and only applies between the end reseller and the customer. Cisco doesn't really sell directly to consumers.
