Part of the problem is that peoples' worries depend not on what Facebook knows, but what those people know:
I, for example, know several people in London, but have no idea where in London exactly they life. Now I didn't actually worry because that just didn't make sense considering the numbers involved, but it seems like a very understandable, human mistake to still get alarmed.
That could mean displaying people safe without their input, based on location data. But that wouldn't have an impact on the problems the author is concerned about.
I think it's essentially a good feature, but this incident may just not have been a good fit.
The odds of any given event impacting someone you know is so small as to be incomprehensible. Do you get worried because you heard there was a shooting in a city and it might have included your friends? You probably don't, and before Facebook you wouldn't have given it a second thought. Your friends are more likely to get hit by a car or have a heart attack and you and Facebook would never know and that's ok. Those are the odds and we don't always have to be connected.
Yeah, it's a human mistake, but technology should be moving people away from animalistic fears and desires, not pushing them towards it. The easier thing to do would be to realize those odds and realize you can't control these things instead of relying on a social network as a crutch.
That may be cynical, but Facebook isn't doing this because they care about you, they're doing it because it's yet another way to get people attached so Facebook can make advertising dollars. That's cynical.
My grandfather has always (my mother has identical stories from when she was young) been deadly afraid when, on tv or newspaper, a city or even country was named and I was there. Like when I was in Seattle and in the news there was some big fire somewhere in the US, he would panic and start calling my mother.
My partner still get worried calls from her parents any time there ANY accident going on in the UK, and we live in London, so you might be underestimating the impulse of people worrying about their loved ones...
I, for example, know several people in London, but have no idea where in London exactly they life. Now I didn't actually worry because that just didn't make sense considering the numbers involved, but it seems like a very understandable, human mistake to still get alarmed.
That could mean displaying people safe without their input, based on location data. But that wouldn't have an impact on the problems the author is concerned about.
I think it's essentially a good feature, but this incident may just not have been a good fit.