Uber for Freight only officially launched last month. Check their app reviews (both iPhone and Android), more than 1/3rd are one star, citing various issues.
Just checked both apps in the iOS store and Android Store.
On the iOS Store, 4 stars out of 5 based on 31 reviews for all versions. Not enough reviews for current version. Only 4 are 1-star reviews. That's 12.9%, not 33%.
On the Android Store, 3.4 stars out of 5 based on 139 reviews. 53 are 1-star reviews, so 38%. Many of the 1-star reviews were Uber haters and people complaining about low rates. The latter I expect to become the norm once technology streamlines the industry, whether its Uber, Convoy or some other company that does it. Only a few 1-star reviews actually report a bad experience with the app that isn't related to rates.
Based on both stores, 30% are 1-star ratings, so it's about 1/3 1-star reviews across both stores. I really wish the app stores made an effort to cull obvious haters and fanboys so that only legitimate reviews were left. People gaming app store reviews are just hurting the people who would derive the most utility from choosing the best application for them.
For comparison, Convoy Driver in the Android store has 4.1 stars based on 51 reviews. In the iOS store it has 4.5 stars based on 12 ratings. Several of its 1-star reviews make the same complaint about the same low rates.
Both Uber Freight and Cargo Driver each have 10,000-50,000 installs in the Android Store, and the fact that Uber Freight has 2.6x the number of Android and iOS reviews based on only 1-month of operations versus almost 2 years seems very solid to me. Convoy's first review in the Android store is from all the way back in October 2015.
[0] https://www.wired.com/2017/05/uber-freight/ [1] https://medium.com/official-uber-freight-blog/uber-freight-l...