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> ... while paying much less attention to the vocal minority's complaints (generics, package system, etc).

It is much more difficult not to add a feature than to add it, and the ability to reject even important feature requests is very important for the survival of a system in long term. This observation is formulated in "Getting Real" (https://gettingreal.37signals.com) as "Forget Feature Requests" and "Start With No".



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