I have had a case open with them since May 6th of this year, and have not heard a thing back other than their automated replies.
They froze my account, required that I pay them money to even get access to my transaction history, and then when I did (foolish, I know) the records don't show any reason for me to have owed them money.
It wasn't a large amount (<$50), but I'm still pretty upset about it.
They froze my account, required that I pay them money to even get access to my transaction history, and then when I did (foolish, I know) the records don't show any reason for me to have owed them money.
It wasn't a large amount (<$50), but I'm still pretty upset about it.
I have moved to another platform.
It's not a unique issue either, just look at all the posts on the Coinbase subreddit: https://www.reddit.com/r/CoinBase/