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Of course, in an ideal world, the obvious technical flaws in chat products would easily enable competitors to “take on” the broken ones.

Why does it seem so hard to get chat right? Heck, Yahoo Messenger had lots of features in about year 2000 that we still lack or struggle with in newer products?



Hi there, I'm currently building out some chat-based groupware and also feel like we've gone backwards since 2000.

Can you humor me with some nostalgia and tell me what features of Yahoo Messenger you used?




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