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They legally have to. Always amazes me to see airlines boast of their 24 hour refund policy that they don't actually have any choice over.


I mean, clearly a lot of people don’t know it’s the law, so it doesn’t hurt advertising it as a perk. Especially if the other guys don’t advertise it.


This was also the strategy of ep 1 of mad men — lucky strike’s “it’s toasted” slogan — if you say it first, then despite all tobacco being toasted, it looks like everyone else is just copying you.




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