There's satellite, but bandwidth and limits are worse there.
He was exceeding his limits, and received a couple of warnings. I'm not a fan of Comcast by any means, but it seems to me that in this case he should have upgraded to a plan that would accommodate his needs. Uploading terabytes of AV data to Carbonite isn't going to work very well over standard residential uplink speeds anyway.
But is there a plan that would meet his needs? 15/3 is top tier in a lot of places, and they often won't sell commercial lines to residences. He may have had no choice but to just use less bandwidth.
Or pay for a second line. It sounds like he and all his friends and random guests were all using a single line. That's not how Comcast envisioned its usage, and their usage caps reflect that.
Don't get me wrong. I think they handled this really poorly. But I don't think he paid enough attention to the situation, either.
I was in a similar situation a couple of years ago with Comcast. I upgraded to their business package and haven't heard a word since. As far as I know, business lines are available everywhere residential one are.
He was exceeding his limits, and received a couple of warnings. I'm not a fan of Comcast by any means, but it seems to me that in this case he should have upgraded to a plan that would accommodate his needs. Uploading terabytes of AV data to Carbonite isn't going to work very well over standard residential uplink speeds anyway.