If someone refuses to provide a legally required service or threatens to perform an illegal act unless paid, then that payment is evidence of being a victim of extortion or blackmail, not a perpetrator of a bribe. Is the law in India so backward that they call that a bribe?
If someone refuses to provide a legally required service
Well, no one refuses outright.
Papers get lost suddenly, people forget things, all necessary steps take as long as it is legally possible, you suddenly have to provide tons of papers or references...
So you say it'd kill your business if it takes so long? Well, let's discuss it, maybe we can work something out... you know what I mean?