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I think you're wrong on almost every point.

Seems like it can scale quite well. Look at Merry Maids and Jani-king. It wouldn't surprise me if a more modern maid service that was entirely corporate-owned (rather than a franchise) supplanted the current leaders at some point.

The margins seem high enough that layers of management could work.

Difficulty in keeping good employees hasn't stopped Wal-Mart or McDonald's.

Times are tougher than most people alive can remember, so if it's working at all now, it probably can only get better.

There may be a solid first-mover advantage, so barriers to entry that are non-financial may exist.

It sounds like his part of the work isn't difficult. I don't know if I'd define what a maid does as difficult either. It just sucks.

Running a business of any size is a major personal growth opportunity.

My guess is customer service calls will happen at reasonable hours. Nobody wakes up at 4 am to decide their maids did a bad job.

I can't comment on taxes. He claims to be insured/bonded. I don't know much about that for that sort of business though.



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