Yeah but then you have to leave your home. I know people who use it plenty because they're too lazy or busy (the person I know who uses it most is in med school and has basically no life currently except for studying and school).

I use it when I'm too sick to leave home and I'm not stocked up on food. Or board game nights when we don't want someone to have to leave to pick up food. All the delivery apps have such bad customer experience though, we usually now just agree on food beforehand and have one person pick it up on their way.