Here in Israel it's similar, although ten percent are considered okay.
After one year here it still annoys the hell out of me. In Germany you only give a tip if you consider it appropriate. Your service costs exactly what the bill lists, not more. Especially in crappy places a 'forced' tip feels bad and wasted.
I fail to understand your answer. Maybe you've got a good point, but the current reply is too short. I fail to see what you mean.
The 'whole point' was a discussion about mandatory tips. If you don't tip here it's not rare for the service guy/girl to get quite mad and insulting. You HAVE to tip, forced by social norms and by demanding workers.
After one year here it still annoys the hell out of me. In Germany you only give a tip if you consider it appropriate. Your service costs exactly what the bill lists, not more. Especially in crappy places a 'forced' tip feels bad and wasted.