At any large tech company these numbers would get entire teams of engineers fired. Anthropic, meanwhile, has been busy selling its “better than human engineers” AI while not managing to crack three 9s of availability.
Not really "mis" managed. Just managed with wrong incentives. Pretty sure some people got a bunch of money for implementing cost savings measurements that later on lead to the decreased availability.
Claude API - 99.27%
Claude Code - 99.16%
Claude.ai - 99.14%
At any large tech company these numbers would get entire teams of engineers fired. Anthropic, meanwhile, has been busy selling its “better than human engineers” AI while not managing to crack three 9s of availability.