It's not as if he hasn't had 2 years to get ahead of this and express some kind of understanding of why it offended people. Instead, in his public comments since, he has focused on the fact that Mozilla's name was on the donation roll (an issue the first time around when people didn't understand what was going on, perhaps, but less so this time) and apparently that people in a conservative country think he's just fine and dandy.
There were definitely statements he could have made, personally, in the intervening time that would almost certainly have defused this quite a bit. He did interviews during those two years that focused on this issue several times. I doubt he even had to go so far as to completely recant on it, so much as just express some understanding of how his donation can be seen to have hurt real people, many of whom he now worked with and had to lead.
Well, good hope you like the outcome, because outcome will be radicalization of opinions.
After this whole fiasco, I'm actually questioning my whole thoughts on the matter. While I was pro-LGBT, I'd now definitely don't seem myself siding with this block of zealots.
I definitely understand being bullied your whole life, but then deciding that after going through all that the best way to win sympathy is to bully everyone else, that I cannot condone.