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Out of curiosity why switch back to residential? I've been generally happy with their business service in both MI and FL. Seems like normally you don't have to deal with most of the BS that residential people do.


1. They raised my business circuit from $69/mo to $99/mo for 20/5.

2. They raised the cost of statics, from 5 for $9.99 to 5 $19.99.

3. They sent me a letter saying that there has been a billing mistake for the last 6 years, I have been being under billed for my service.

4. They raised the monthly modem cost to $9.95/mo and you have to use their modem as a business customer.

So I went down to a residential 50/10, no contract, provided my own modem for $44.95 a month.




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