"Since Call9 works with facilities such as nursing homes and has access to patient information, using Call9 actually saves time in the dispatch process."
Wait. The facility shares PHI (protected health information) with Call9? Have the facility residents consented to this?
If this information is provided and accurate, this is awesome. I love it. :)
Too much time is taken while care providers ask each other vague questions about "do you know what he/she has?" when in my head I'm thinking "You should KNOW this. Or have it readily available!"
Wait. The facility shares PHI (protected health information) with Call9? Have the facility residents consented to this?